Effective Date: 15 April 2025
Last Updated: 15 April 2025
At NEOVERDE Ltd (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, interact with us, or use our services.
1. Who We Are
NEOVERDE Ltd is a company registered in the United Kingdom. We provide data-driven insights to enhance renewable energy infrastructure. For the purposes of data protection law, we are the “controller” of your personal data.
2. What Personal Data We Collect
We may collect and process the following types of personal data:
- Contact Information: Name, email address, phone number
- Technical Data: IP address, browser type, device information
- Usage Data: Pages visited, time on site, click paths
- Communication Data: Emails, forms submitted, support inquiries
- Cookies and Tracking Data: As explained in our Cookie Policy
3. How We Use Your Data
We use your personal data for the following purposes:
- To provide and improve our website and services
- To respond to your enquiries or support requests
- To manage our relationship with you
- To monitor website usage and performance
- To comply with legal obligations
4. Legal Basis for Processing
We process your personal data based on the following lawful bases:
- Your consent (e.g., when subscribing to updates)
- The performance of a contract
- Our legitimate interests (e.g., improving our services)
- Legal compliance
5. Sharing Your Data
We do not sell or rent your personal data. We may share it with:
- Service providers (e.g., hosting, analytics, CRM platforms)
- Legal or regulatory authorities if required by law
- Professional advisers (e.g., accountants, legal counsel)
- All third parties are required to respect the security of your personal data and to process it lawfully.
6. International Data Transfers
If we transfer your personal data outside the UK or EEA, we will ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.
7. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this Policy or as required by law.
8. Your Rights
Under data protection laws, you have the right to:
- Access your data
- Correct inaccuracies
- Request erasure (“right to be forgotten”)
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
- To exercise any of these rights, please contact us at: contact@neoverde.co.uk
9. Cookies
We use cookies and similar technologies to improve your browsing experience. For more details, see our Cookie Policy.
10. Security
We take appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, contact us at:
NEOVERDE Ltd Email
If you’re not satisfied, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at https://www.ico.org.uk.